October 2019      


Night Concierge, Potter’s Place, Gloucester



Salary range:

£19,500 - £24,000 per annum


Full-time, 40 hours per week

Closing Date & Interviews:

Applications will be considered on a first come, first served basis, with interviews being arranged accordingly.

Are you looking for your next exciting challenge?   YMCA Cheltenham is seeking Night Concierge workers to join the team for our new 48-unit housing project in the centre of Gloucester.  Typical working hours will be 10.00 pm and 8.00 am on a regular shift pattern.

This is an exciting time to join the organisation as we continue to grow and expand to meet the ever-increasing housing needs in Gloucestershire.  Since 2014 we have grown from having one supported housing project of 50 beds to being able to offer more than 250 beds every night, including long-term affordable accommodation, low to high level supported accommodation, emergency homeless provision, a winter refuge for those rough sleeping and budget tourist accommodation.

YMCA Cheltenham is a Christian Charity that seeks to meet the needs of young people and the wider community.

As Night Concierge, you will be responsible for the safety and security of all residents and the building during the hours of 10.00 pm and 8.00 am, providing suitable support when necessary, and ensuring that residents abide by the agreed terms and conditions of occupation.

The job will involve lone-working; carrying out security checks; some light cleaning and maintenance duties; you will supervise and train agency staff; keep records of any incidents using YMCA’s bespoke software.  You will be aware of health and safety in relation to a housing project.

In addition, you will offer call-out provision for another YMCA project within Gloucester City Centre.

The successful candidate will be friendly and approachable, able to maintain professional boundaries at all times, with experience of working in a similar role.  You will have an understanding of the issues faced by homeless people and how to appropriately address these.

If you believe that you have the skills and experience needed to join our team, working closely with the Local Authority to provide high quality, caring and cost effective accommodation for homeless individuals and families in the Gloucester area – we want to hear from you!


  • Salary range for this post is £19,500 - £24,000 per annum full-time
  • Annual leave - 20 days per annum rising by an additional day per year after 2 years’ service to a maximum of 25 days.
  • Contributory Pension Scheme
  • YMCA Group Life Assurance
  • Free use of the YMCA Fitness Suite and Sports Facilities currently available
  • Bike2Work Scheme currently available

With all this on offer, why wouldn’t you want to join us?


For details of how to apply, view the job description, and the application form please click the links below:

Please email completed forms to [email protected].

YMCA Cheltenham is fully committed to the safeguarding and promoting of welfare of young people and vulnerable people and expect all staff and volunteers to share this commitment.  We require the successful applicant to undertake an enhanced Disclosure & Barring Service check.

YMCA is an Equal Opportunities employer.